Calenso merges with jrni
Rothenburg/Boston - Calenso from Rothenburg in the Swiss canton of Lucerne is now part of the Boston-based company jrni. In collaboration with the Californian firm Event Farm, the partners intend to create the leading platform for all forms of personal customer interaction. Calenso will contribute its appointment scheduling expertise.
Calenso is merging with jrni and becoming the partner for the DACH and EU markets. It will retain its brand and product, along with its headquarters in Lucerne. According to a statement from Calenso, the team in Lucerne will «continue to work at full throttle to provide the best appointment booking solutions for companies in the DACH region and beyond».
At the same time, jrni is joining forces with Event Farm, a Californian company specializing in event planning tools. The three partners share the goal of creating the leading platform for all forms of personal customer interaction – from appointment booking to telephone queue management and event management.
Jrni’s global headquarters are in Boston and its European headquarters in London. «Our clients are some of the most influential brands in the world,» CEO Alex Laats is quoted as saying. «These mergers bring new resources to help them differentiate, build trust and grow through personal interactions.»
Among the advantages of the merger, Calenso mentions access to an international infrastructure, expanded financing and even better security standards. According to the Swiss company, it currently serves over 10,000 customers. They range from SMEs to large companies and include 75 key subcontractors from the DACH and Benelux countries. «We will be able to provide queue management, events and other advanced functions more quickly,» said Calenso CEO Marvin Felder. «Our enterprise customers will also benefit from jrni's global presence, 24/7 support and ISO 27001 and SOC 2 Type 2 certifications.»
