Verkehrsbetriebe Luzern AG

Urban mobility - vbl as a competence center

Verkehrsbetriebe Luzern AG is an independent public limited company owned by the city of Lucerne. As a public service company, vbl offers public transportation services and market responsibility from a single source.

The vbl competencies include

• Creating and optimizing timetables
• Monitoring and managing traffic with the help of the computer-aided operations control center
• Communicating up-to-date information directly to passengers
• Managing own sales outlets and numerous external sales outlets
• Operating and maintaining a comprehensive sales system with ticket machines and other channels
• Checking tickets
• Processing customer responses
• Marketing, public relations and customer care
• Coordination with police and building authorities

Over 500 motivated employees are committed to providing the city and agglomeration of Lucerne with the best possible public transport network and service.

Verkehrsbetriebe Luzern AG

Tribschenstrasse 65
6005 Luzern
Phone +41 41 369 65 65

Industry

Transport and Storage